“It's called "reading" It's how people install new software into their brains.”

“It’s more important to install your antivirus software correctly than quickly”

“software is like sex : it's better when it's free..”

“In any case, it's the cowardice of people like you who give dictators the chance to install themselves!”

“But that's what happens in life. People find new friends and new sisters. It's called natural selection.”

“Usability, fundamentally, is a matter of bringing a bit of human rights into the world of computer-human interaction. It's a way to let our ideals shine through in our software, no matter how mundane the software is. You may think that you're stuck in a boring, drab IT department making mind-numbing inventory software that only five lonely people will ever use. But you have daily opportunities to show respect for humanity even with the most mundane software.”