“To be great at something, you must look to the great ones of thepast and improve on the ideas and techniques that they started. Iwas motivated to do better—to improve on the ideas of others.”

“There’s something deep in the heart of every person that wantsto protect culture. The only thing about my pending career thatwas changed because of 9/11 was that I began to see it was the community,not the librarian, that was important to the library. Librarianswere only as important as the community they inspired. If Iwas going to continue with this career, my job wouldn’t be to protectinformation, it would be to bring the community together andinspire them to appreciate everything a library stands for.”

“I have always been absurdly, ridiculously tall. To give you an idea- when we went on school trips to Interesting and Improving Places, the form-master wouldn't say "Meet under the clock tower," or "Meet under the War Memorial," but "Meet under Adams.”

“It makes logical sense that 168 is a greater number than 17, so why would you shelve 168 first? Because a librarian is always right. To the common man, this looks wrong, but to the librarian, this is right, because a librarian is never wrong.”

“When I tell people I went to library school, the most common reaction is either “You’re joking, right?” or “They have schools for librarians? Do they teach you how to properly sssh people?”

“I like to imagine that library school was started because of some sort of silly bar bet where a guy got really plastered and told his buddy that he could convince people that librarians needed to be trained in the art of librarianship. Sadly, this is not the case; its roots are a bit more academic.”

“Plenty of patrons had asked me strange things, but this was the first who asked me where my car was parked. It was almost comical to look at the man, because he actually thought I was going to tell him. I struggled to come up with a reply, but the best I could muster was, "That's personal." What I meant to say was, "Sir, the fact that I work in a public library doesn't make me stupid, it just makes me poor. There's no way I'm going to tell you—a psychotic person who could very well have a knife in his pocket—where I have parked my car.”