“Initiative and starting are about neither of these. They are about “let’s see” and “try.” If there’s no clear right answer, perhaps the thing you ought to do is something new. Something new is often the right path when the world is complicated.”

“Don’t let yourself be. Find something new to try, something to change. Count how often it succeeds and how often it doesn’t. Write about it. Ask a patient or a colleague what they think about it. See if you can keep the conversation going.”

“If you see something wrong, don't complain about it, do something; invent something to make it right!”

“The right hand doesn’t know what the left is doing” is a phrase that refers to times when people ought to know, but don’t know, about something that is happening very close to them. For instance, you ought to know about the man who watches you when you sleep.”

“I do not like sitting idly by when something clearly isn't right. I feel... not trapped but something like it, and I don't know what to about.”

“Telling a story about something you know nothing about is like starting a new job without the training.”