“Traditional corporations, particularly large-scale service and manufacturing businesses are organized for efficiency. Or consistency. But not joy. Joy comes from surprise and connection and humanity and transparency and new...If you fear special requests, if you staff with cogs, if you have to put it all in a manual, then the chances of amazing someone are really quite low. These organizations have people who will try to patch problems over after the fact, instead of motivated people eager to delight on the spot.The alternative, it seems, is to organize for joy. These are the companies that give their people the freedom (and the expectation) that they will create, connect and surprise. These are the organizations that embrace someone who make a difference, as opposed to searching the employee handbook for a rule that was violated.”

“My definition of a great manager is someone with whom you can make a connection no matter where you sit in the organization chart.”

“I believe you have to write every day–make the time. It’s about having an organized mind instead of a chaotic and untidy one. There is a myth that writers are bohemian and do what they like in their own way. Real writers are the most organized people on the planet. You have to be. You’re doing the work and running your own business as well. It’s an incredibly organized state.[Also reading]…one of the things reading does do is discipline your mind. There are no writers who are not readers.”

“Joy, sadness, confidence, anxiety, love, hatred, fear-all of these feelings and thousands more that make up the human "heart" are as useless to the living dead as the organ of the same name. Who knows if this is humanity's greatest weakness or strength? The debate continues, and probably will forever.”

“Sometimes the large scale organic farmer looks like someone trying to practice industrial agriculture with one hand tied behind his back.”

“As incisively pointed out in the documentary 'Food Inc.', an overwhelmingly large percentage of 'new,' 'healthy,' and 'organic' alternative food products are actually owned by the same parent companies that scared us into the organic aisle in the first place. "They got you comin' and goin'" has never been truer.”