“And so, it is not astonishing that, though the patient enters therapy insisting that he wants to change, more often than not, what he really wants is to remain the same and to get the therapist to make him feel better. (4)”

“I remember a group therapy session when one of the patients was reluctantly turning his corner. He would accept it, he said, but he wouldn't like the idea of having to solve problems every day for the rest of his life. My co-therapist told him that it was not required that he like it. She shared her own displeasure, saying: 'I remember that when I first discovered what life was like, I was furious. I guess I'm still kind of mad sometimes.' (135)”

“So it is that God tugs at a pilgrim's sleeve telling him to remember that he is only human. He must be his own man, remain in exile, and belong to himself. He must pay attention to his own feelings and to the meaning of what he does, if he is to be for himself, and yet for others as well.”

“When a patient says he feels stuck and confused, and through good intentions he struggles to become loose and clear, he only remains chronically trapped in the mire of his own stubbornness. If instead he will go with where he is, only then is there hope. If he will let himself get deeply into the experience of being stuck, only then will he reclaim that part of himself that is holding him. Only if he will give up trying to control his thinking, and let himself sink into his confusion, only then will things become clear. (64)”

“The therapist can interpret, advise, provide the emotional acceptance and support that nurtures personal growth, and above all, he can listen. I do not mean that he can simply hear the other, but that he will listen actively and purposefully, responding with the instrument of his trade, that is, with the personal vulnerability of his own trembling self. This listening is that which will facilitate the patient's telling of his tale, the telling that can set him free. (5)”

“The continuing struggle was once described in the following metaphor by a patient who had successfully completed a long course of psychotherapy: 'I came to therapy hoping to receive butter for the bread of life. Instead, at the end, I emerged with a pail of sour milk, a churn, and instructions on how to use them.' (138)”

“This wish to satisfy someone greater than the Self, to be found acceptable, to belong at last, is a struggle familiar to many psychotherapy patients. In their lives they waste themselves on wondering how they are doing, on trying to figure out the expectations of others so that they can become someone in the eyes of others. They try to be practical, to be reasonable, to figure it all out in their heads. It is as though if only they could get the words straight in their heads, if only they could find the correct formula, then everything else in their lives would be magically straightened out. They are sure there is a right way to do things, though they have not yet found it. Someone in authority must know...It is as thought if it were discovered that two and two really did not equal four (but five), then at that moment all over the world every machine would stop operating, all of the lights would go out. (110)”