“What made me sign with the Cardinals? Because they used salesmanship, the personal touch. Where others wrote, they talked. Where others waited, they acted. That early bird that got the worm must have been a Redbird.”

“We didn't have much expect for kindness.”

“The only way we are ever going to ensure peace on this planet is to adopt the entire world as "our family". We are going to have to hug them, and kiss them. And dance and play with them. And we are going to have to sit and talk and walk and cry with them. Because when we do, we'll be able to see that indeed, everyone is beautiful, and we all complement each other beautifully and we would all be poorer without each other.”

“Imagine a world where what you say synchs up, not sinks down.”

“The first step out of the gate has to be knowing where you want to end up. What do you really want from your company?”

“A temptation is a decision that has not yet been made.”

“Get one Manager Commitment as a result of the other Manager Commitment and you have a powerful equation for Earnings: E=MC2.”