“Words are like eggs dropped from great heights. You could no more call them back then ignore the mess they left when they fell.”

“Words are like eggs dropped from great heights; you can no more call them back than ignore the mess they leave when they fall.”

“To maintain the P/PC Balance, the balance between the golden egg (production) and the health and welfare of the goose (production capability) is often a difficult judgment call. But I suggest it is the very essence of effectiveness.”

“Treat them all the same by treating them differently.”

“If you don't let a teacher know what level you are -- by asking a question, or revealing your ignorance -- you will not learn or grow”

“As long as you think the problem is out there, that very thought is the problem”

“You have to decide what your highest priorities are and have the courage—pleasantly, smilingly, nonapologetically, to say “no” to other things. And the way you do that is by having a bigger “yes” burning inside. The enemy of the “best” is often the “good.”