“Who gets to be best-liked in any community? Who is the most trusted? Why, the man who does the dirty job, of course, and does it with a smile. The man who does the job you couldn't bring yourself to do.”
“A professional is a man who can do his job when he doesn't feel like it; an amateur is one who can't when he does feel like it. ”
“If you arrive for a meeting with a man you do not trust, and the man you do not trust does not arrive, do not trust the man who first arrives at the meeting.”
“Do not hire a man who does your work for money, but him who does it for love of it.”
“It is impossible to persuade a man who does not disagree but smiles.”
“There is no future in any job. The future lies in the man who holds the job.”