“To maintain the P/PC Balance, the balance between the golden egg (production) and the health and welfare of the goose (production capability) is often a difficult judgment call. But I suggest it is the very essence of effectiveness.”

“I am not a product of my circumstances. I am a product of my decisions.”

“When air is charged with emotions, an attempt to teach is often perceived as a form of judgment and rejection.”

“Many people seem to think that success in one area can compensate for failure in other areas. But can it really?...True effectiveness requires balance.”

“people are working harder than ever, but because they lack clarity and vision, they aren’t getting very far. They, in essence, are pushing a rope...with all of their might.”

“The ability to subordinate an impulse to a value is the essence of the proactive person.”

“Effective leadership is putting first things first. Effective management is discipline, carrying it out”