“As a business leader you have to ask yourself, “Am I creating a consumer environment that is conducive to loyalty?” If the answer is no, FIX IT!”

“By surrounding yourself with people who are positive, caring, intelligent, loving, and open-minded, you create a personal environment that is conducive to your emotional and personal growth. By surrounding yourself with the opposite, you create a personal environment that is conducive to the opposite. Choose accordingly.”

“Your life plays out as a reflection of your genetic makeup and potentiality as expressed through your environment and choices. Love yourself enough to create an environment in your life that is conducive to the nourishment of your personal growth. Allow yourself to let go of the people, thoughts, and situations that poison your well-being. Cultivate a vibrant surrounding and commit yourself to making choices that will help you release the greatest expression of your unique beauty and purpose.”

“Make sure your business is creating a service experience so good that it demands loyalty.”

“Stop trying to 'fix' yourself; you're NOT broken! You are perfectly imperfect and powerful beyond measure.”

“When you put yourself in the customer’s shoes and begin your dialog from there, an immediate connection develops that stems beyond basic commerce and encourages loyalty.”

“Become the leader of your life. Lead yourself to where you want to be. Breathe life back into your ambitions, your desires, your goals, your relationships.”