“I felt as if I were sitting in the window of an enormous department store. The figures around me weren't people, but shop dummies, painted to resemble people and propped up in attitudes counterfeiting life.”

“I never think that people die. They just go to department stores.”

“There was a power outage at a department store yesterday. Twenty people were trapped on the escalators.”

“I walked inside Macy’s and faced the pathetic spectacle of a department store full of shoppers, none of whom were shopping for themselves. Without the instant gratification of a self-aimed purchase, everyone walked around in the tactical stupor of the financially obligated.”

“The encounter put me in the mood to shop...Babette and the kids followed me into the elevator, into the shops set along the tiers, through the emporiums and the department stores, puzzled but excited by my desire to buy. When I could not decide between two shirts, they encouraged me to buy both. When I said I was hungry they fed me pretzels, beer, souvlaki. The two girls scouted ahead, spotting things they thought I might want or need, running back to get me, to clutch my arms, to plead with me to follow. The...y were my guides to endless well-being...My family gloried in the event. I was one of them, shopping, at last. They gave me advice, badgered clerks on my behalf...We moved from store to store, rejecting not only items in certain departments, not only entire departments but whole stores, mammoth corporations that did not strike our fancy for one reason or another. There was always another store, three floors, eight floors...I shopped with reckless abandon. I shopped for immediate needs and distant contingencies. I shopped for its own sake, looking and touching, inspecting merchandise I had no intention of buying, then buying it...I began to grow in value and self-regard. I filled myself out, found new aspects of myself, located a person I'd forgotten existed. Brightness settled around me. I traded money for goods. The more money I spent, the less important it seemed. I was bigger than these sums. These sums poured off my skin like so much rain”

“It seems to me in retrospect that the department stores and the dime stores did an excellent job of extending the 'sacred space' of Christmas in those days. And I sometimes wonder whether for people of no religion, this might have been the only sacred space they knew. When people rail now against the 'commercial nature of Christmas,' I'm always conflicted an unable to respond. Because I think those who would banish commercialism from the holiday fail to understand how precious and comforting the shop displays and music can be.”