“The world isn't black and white, Annie, it's shades of grey.”

“Annie winced. "Ooooh, you know, it's remarks like that that lead people to draw unflattering conclusions about your sanity.”

“Man, y'all make the Addams family look like Ozzie and Harriet."(Annie)”

“The world breaks everyone and afterward many are strong at the broken places. May you grow strong at the broken places.”

“For me the most valuable part of this kind of research, however, is just hanging out with the men and women on the job, listening to them, absorbing the atmosphere and attitudes of their world.”

“Anybody can be a victim, and anybody can flog themselves. Big fucking deal. But you put one foot on a ladder and climb to the next rung. Then you've done something. Then you've made a difference. And then what happens matters. Otherwise, it's just old news, and nobody wants to hear about it.”

“Perps didn't always get their just deserts in this life. That was one of the reasons she kept believing in God, the hope that he would kick ass in the afterlife.”