“Openness and transparency is a great first step, but it is equally as important to take the results of that openness--the feedback and market research--and integrate it into the product itself.”

“What both Dell and Gary figured out before opening themselves up is that conventional business wisdom that companies need to be secretive in order to be successful is wrong.”

“The intimacy that arises in listening and speaking truth is only possible if we can open to the vulnerability of our own hearts. Breathing in, contacting the life that is right here, is our first step. Once we have held ourselves with kindness, we can touch others in a vital and healing way.”

“More testing should be done automatically. It's important to note that by "automatically" we meant that the test /results/ are interpreted automatically as well.”

“When a country goes to war, men can no longer operate free and open laboratories. The Government would like to know what you are doing. Businesses became corporations, the individual thinker became unpatriotic.”

“In an article in the April 1999 CACM, Robert Glass summarizes research that seems to indicate that, while code inspection is effective, conducting reviews in meetings is not.”

“All truth begins with an open mind.”