“Understanding and agreement are not the same thing.”

“So each one of you agrees to disagree with whatever the other one agrees with, but if you both disagree with the same thing, aren't you really in agreement?”

“The problem with abstractions (like reports and documents) is that they create illusions of agreement. A hundred people can read the same words, but in their heads, they’re imagining a hundred different things.”

“Knowing something and understanding it were not the same thing.”

“Do you understand pain a little now? If you don't share someone's pain, you can never understand them. But just because you understand them doesn't mean you can come to an agreement. That's the truth”

“In order to carry through any undertaking in family life, there must necessarily be either complete division between the husband and wife, or loving agreement. When the relations of a couple are vacillating and neither one thing nor the other, no sort of enterprise can be undertake. Many families remain for years in the same place, though both husband and wife are sick of it, simply because there is neither complete division nor agreement between them.”