“I am a stickler for good manners, and I believe that treating other people well is a lost art. In the workplace, at the dinner table, and walking down the street--we are confronted with choices on how to treat people nearly every waking moment. Over time these choices define who we are and whether we have a lot of friends and allies or none.”
“I believe that treating other people well is a lost art.”
“I think when we make choices—foreach choice is individual of the choices we have made before—we must examine notonly our reasons for making them but what result they will have, and whether good people will be hurt by our decisions.”
“If we forever treat people like the person they were at their lowest, most despicable moments, how can we expect them not to believe that's who they are, and behave accordingly?”
“In every waking moment, it is our next choice that makes us who we are.”
“Circumstances shape who we are and who we become. I believe that. But I also believe we have choices. There are always choices.”