“I believe that treating other people well is a lost art.”

“I am a stickler for good manners, and I believe that treating other people well is a lost art. In the workplace, at the dinner table, and walking down the street--we are confronted with choices on how to treat people nearly every waking moment. Over time these choices define who we are and whether we have a lot of friends and allies or none.”

“I don't know if people have gotten ruder or if my tolerance level has declined.”

“You know people like this, right? People who are incapable of enjoying anything.”

“So perhaps the real secret to style is filling yourself to the absolute brim with engagement. Loving not wisely, but too well and all that.”

“I will always be there in the wings saying, 'You need to be good to people. You need to take your work seriously. You need to have integrity. You need to work with what you've got.”

“You can be too rich and too thin, but you can never be too well read or too curious about the world.”