“I don't know if people have gotten ruder or if my tolerance level has declined.”

“I have heard women complain about men holding doors for them,, as if it is inherently offensive and implies that they are weak. ... I would hold a door for anyone. ... It has to do with noticing our fellow human beings and saying, "I recognize that you're on this planet, and I don't want a door hitting you in the face.”

“You know people like this, right? People who are incapable of enjoying anything.”

“The work is at such a high level and is so well executed, it really is a matter of taste... [Source: Project Runway — but consider, applied to the theme of book reviews, it seems apropos!]”

“I am a stickler for good manners, and I believe that treating other people well is a lost art. In the workplace, at the dinner table, and walking down the street--we are confronted with choices on how to treat people nearly every waking moment. Over time these choices define who we are and whether we have a lot of friends and allies or none.”

“I will always be there in the wings saying, 'You need to be good to people. You need to take your work seriously. You need to have integrity. You need to work with what you've got.”

“Just the way it never rains when you have an umbrella, you'll never run into people if you look fantastic. But go outside in pajamas, and you'll run into every ex you have.”