“Learn to be difficult when it counts. In school as in life, having a reputation for being assertive will help you receive preferential treatment without having to beg or fight for it every time.”

“The bottom line is that you only have the rights you fight for.”

“Simon received the Nobel Prize in 1978 for his contribution to organizational decision making: It is impossible to have perfect and complete information at any given time to make a decision.”

“By working only when you are most effective, life is both more productive and more enjoyable. It's the perfect example of having your cake and eating it, too.”

“By using money as the scapegoat and work as our all-consuming routine, we are able to conveniently disallow ourselves to do otherwise: 'John, I'd love to talk about the gaping void I feel in my life, the hopelessness that hits me like a punch in the eye every time I start my computer in the morning, but I have so much work to do! I've got at least three hours of unimportant email to reply to before calling prospects who said 'no' yesterday. Gotta run!”

“A person's success in life can usually be measured by the number of uncomfortable conversations he or she is willing to have.”

“For all their bitching about what’s holding them back, most people have a lot of trouble coming up with the defined dreams they’re being held from.”