“Never automate something that can be eliminated, and never delegate something that can be automated or streamlined. Otherwise, you waste someone else's time instead of your own, which now wastes your hard-earned cash. How's that for incentive to be effective and efficient?”

“If you’re a salesman, you have to deal with yourself the way you are. Not how you’d like to be. If you don’t have what it takes, you can waste a lot of time asking yourself “How can I get what it takes?” The question you should be asking yourself is, “Is there something else that takes what I have to offer?” Because if there’s something you can succeed at, just the way you are, you won’t have to waste a lot of time trying to change yourself. Which you’re never going to be able to do, anyway.”

“Responsibility is a unique concept... You may share it with others, but your portion is not diminished. You may delegate it, but it is still with you... If responsibility is rightfully yours, no evasion, or ignorance or passing the blame can shift the burden to someone else. Unless you can point your finger at the man who is responsible when something goes wrong, then you have never had anyone really responsible.”

“Never let me hear you say it's someone else's fault. It often is, but you must never shirk your own responsibility ... You can't change others, but you can do something about a fault in yourself.”

“Don't spend all of your time trying to be like someone else because you can never be them and they can never be you. ”

“Here's something else you might as well learn now: If you want something, if you take it for your own, you'll always be taking it from someone else. That's a rule too. And something must die so that others can live.”