“People will choose unhappiness over uncertainty.”

“The first ten minutes of sorting through clothing was like choosing which child of mine should live or die.”

“Using people to leverage a refined process multiplies production; using people as a solution to a poor process multiplies problems.”

“People are fond of using the its not what you know, its who you know adage as an excuse for inaction, as if all successful people are born with powerful friends. Nonsense.”

“Poisonous people do not deserve your time. To think otherwise is masochistic.”

“Most people are fast to stop you before you get started but hesitate to get in the way if you're moving.”

“I will take as a given that, for most people, somewhere between six and seven billion of them, the perfect job is the one that takes the least time.”