“What Dad taught me above all else, and did so utterly unconsciously, was why people like him became Tories. He had been poor. He was working class. He aspired to be middle class. He worked hard, made it on his merits, and wanted his children to do even better than him. He thought – as did many others of his generation – that the logical outcome of this striving, born of this attitude, was to be a Tory. Indeed, it was part of the package. You made it; you were a Tory: two sides of the same coin. It became my political ambition to break that connection, and replace it with a different currency. You are compassionate; you care about those less fortunate than yourself; you believe in society as well as the individual. You can be Labour. You can be successful and care; ambitious and compassionate; a meritocrat and a progressive. These are entirely compatible ways of making sure progress happens; and they answer the realistic, not utopian, claims of human nature.”

“Taken together, New Labour policies have helped to build a series of overlapping chav caricatures: the feckless, the non-aspirational, the scrounger, the dysfunctional and the disorderly. To hear this sort of rhetoric from Labour, rather than the Tories, has confirmed the stereotypes and prejudices many middle-class people have about working-class communities and individuals. But it can be far subtler than outright attacks. Many of New Labour's underlying philosophies were steeped in middle-class triumphalism. They were based on the assumption that the tattered remnants of the working-class were are on the wrong side of history - and must be made to join 'Middle England' like the rest of us.”

“It was not so much that he lied as that there was no truth to tell. He had had his life and it was over and then he went on living it again with different people and more money, with the best of the same places, and some new ones.You kept from thinking and it was all marvelous. You were equipped with good insides so that you did not go to pieces that way, the way most of them had, and you made an attitude that you cared nothing for the work you used to do, now that you could no longer do it. But, in yourself, you said that you would write about these people; about the very rich; that you were really not of them but a spy in their country; that you would leave it and write of it and for once it would be written by some one who knew what he was writing of. But he would never do it, because each day of not writing, of comfort, of being that which he despised, dulled his ability and softened his will to work so that, finally, he did no work at all.”

“He had had his life and it was over and then he went on living it again with different people and more money, with the best of the same places, and some new ones.You kept from thinking and it was all marvellous. You were equipped with good insides so that you did not go to pieces that way, the way most of them had, and you made an attitude that you cared nothing for the work you used to do, now that you could no longer do it.”

“He had been taught as a child that Urras was a festering mass of inequity, iniquity, and waste. But all the people he met, and all the people he saw, in the smallest country village, were well dressed, well fed, and contrary to his expectations, industrious. They did not stand about sullenly waiting to be ordered to do things. Just like Anaresti, they were simply busy getting things done. It puzzled him. He had assumed that if you removed a human being's natural incentive to work -- his initiative, his spontaneous creative energy -- and replaced it with external motivation and coercion, he would become a lazy and careless worker. But no careless workers kept those lovely farmlands, or made the superb cars and comfortable trains. The lure and compulsion of profit was evidently a much more effective replacement of the natural initiative than he had been led to believe.”

“He was known by three names. The official records have the first one: Marcos Maria Ribeira. And his official data. Born 1929. Died 1970. Worked in the steel foundry. Perfect safety record. Never arrested. A wife, six children. A model citizen, because he never did anything bad enough to go on the public record. The second name he had was Marcao. Big Marcos. Because he was a giant of a man. Reached his adult size early in his life. How old was he when he reached two meters? Eleven? Definitely by the time he was twelve. His size and strength made him valuable in the foundry,where the lots of steel are so small that much of the work is controlled by hand and strength matters. People's lives depended on Marcao's strength. His third name was Cao. Dog. That was the name you used for him when you heard his wife, Novinha, had another black eye, walked with a limp, had stitches in her lip. He was an animal to do that to her. Not that any of you liked Novinha. Not that cold woman who never gave any of you good morning. But she was smaller than he was, and she was the mother of his children, and when he beat her, he deserved the name of Cao. Tell me, is this the man you knew? Spent more hours in the bars than anyone but never made any friends there, never the camaraderie of alcohol for him. You couldn't even tell how much he had been drinking. He was surly and short-tempered before he had a drink and he was surly and short-tempered right before he passed out-nobody could tell the difference. You never heard of him having a friend, and none of you was ever glad to see him come into a room. That's the man you knew, most of you. Cao. Hardly a man at all. A few men, the men from the foundry in Bairro das Fabricados, knew him as a strong arm as they could trust. They knew he never said he could do more than he could do and he always did what he said he would do. You could count on him. So, within the walls of the foundry, he had their respect. But when you walked out of the door, you treated him like everybody else-ignored him, thought little of him. Some of you also know something else that you never talk about much. You know you gave him the name Cao long before he earned it. You were ten, eleven, twelve years old. Little boys. He grew so tall. It made you ashamed to be near him. And afraid, because he made you feel helpless. So you handled him the way human beings always handle things that are bigger than they are. You banded together. Like hunters trying to bring down a mastodon. Like bullfighters trying to weaken a giant bull to prepare it for the kill. Pokes, taunts, teases. Keep him turning around. He can't guess where the next blow was coming from. Prick him with barbs that stay under his skin. Weaken him with pain. Madden him. Because big as he is, you can make him do things. You can make him yell. You can make him run. You can make him cry. See? He's weaker than you after all. There's no blame in this. You were children then, and children are cruel without knowing better. You wouldn't do that now. But now that I've reminded you, you can clearly see an answer. You called him a dog, so he became one. For the rest of his life, hurting helpless people. Beating his wife. Speaking so cruelly and abusively to his son, Miro, that it drove the boy out of his house. He was acting the way you treated him, becoming what you told him he was. But the easy answer isn't true. Your torments didn't make him violent - they made him sullen. And when you grew out of tormenting him, he grew out of hating you. He wasn't one to bear a grudge. His anger cooled and turned into suspicion. He knew you despised him; he learned to live without you. In peace. So how did he become the cruel man you knew him to be? Think a moment. Who was it that tasted his cruelty? His wife. His children. Some people beat their wife and children because they lust for power, but are too weak or stupid to win power in the world.”