“A great library doesn't have to be big or beautiful. It doesn't have to have the best facilities or the most efficient staff or the most users. A great library provides. It is enmeshed in the life of a community in a way that makes it indispensable. A great library is one nobody notices because it is always there, and always has what people need.”

“A library after closing is a lonely place. It is heart-poundingly silent, and the rows of shelves create an almost unfathomable number of dark and creepy corners.”

“Sometimes one decision changes your life, and it doesnt have to be one you make yourself-or even know about.”

“That's life. We all go through the tractor blades now and then. We all get bruised, and we all get cut. Sometimes the blade cuts deep. The lucky ones come through with a few scratches, a little blood, but even that isn't the most important thing. The most important thing is having someone there to scoop you up, to hold you tight, and to tell you everything is all right.”

“Everone has a pain thermometer that goes from zero to ten. No one will make a change until they reach ten. Nine won't do it. At nine you are still afraid. Only ten will move you, and when you're there, you'll know. No one can make that decision for you.”

“Books have survived television, radio, talking pictures, circulars (early magazines), dailies (early newspapers), Punch and Judy shows, and Shakespeare's plays. They have survived World War II, the Hundred Years' War, the Black Death, and the fall of the Roman Empire. They even survived the Dark Ages, when almost no one could read and each book had to be copied by hand. They aren't going to be killed off by the Internet.”

“And right then I realised that she was right. The good, the bad, that's just life. Let it go. There's no need to fret about the past. The question is: who are you going to share it with tomorrow?”