“If you can't describe what you are doing as a process, you don't know what you're doing.”
“In God we trust; all others bring data.”
“Experience by itself teaches nothing... Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory, there is no learning.”
“The worker is not the problem. The problem is at the top! Management!”
“It is not necessary to change. Survival is not mandatory.”
“Learning is not compulsory... neither is survival.”
“A goal without a method is cruel.”