“Too many companies believe people are interchangeable. Truly gifted people never are. They have unique talents. Such people cannot be forced into roles they are not suited for, nor should they be. Effective leaders allow great people to do the work they were born to do.”

“In my experience there are few people who are of true genius. There are many who are gifted, but most of the world's work and great things come from ordinary people with a talent which they develop.”

“There is a difficulty with only one person changing. People call that person a great saint or a great mystic or a great leader, and they say, 'Well, he's different from me - I could never do it.' What's wrong with most people is that they have this block - they feel they could never make a difference, and therefore, they never face the possibility, because it is too disturbing, too frightening.”

“Since each person's talents are enduring, you should spend a great deal of time and money selecting people properly in the first place. This will help mitigate the 'I don't think I have the right talent for the role' problem.Since each person's talents are unique, you should focus performance by legislating outcomes rather than forcing each person into a stylistic mold. This means a strong emphasis on careful measurement of the right outcomes, and less on policies, procedures, and competencies. This will address the 'in my role I don't have any room to express my talents' problem.”

“Everyone has an effect on others. Some people inspire others to do great things. Some take people into crime with them. Those with the gift affect those around them even more.”

“There is a difference between talented people and gifted people.Talented people are good AT something; Gifted people ARE that something.”