“The common belief that everyone can do anything if they just try hard enough is a formula for inefficiency at best and for complete failure at worst.”

“Christmas is the gentlest, loveliest festival of the revolving year - and yet, for all that, when it speaks, its voice has strong authority. ”

“When creative people do their best work, they're hardly ever in charge, they're just sort of rolling along with their eyes shut yelling wheee.”

“there's no harm in hoping for the best as long as you're prepared for the worst.”

“People who try hard to do the right thing always seem mad.”

“The rest of it - and perhaps the best of it - is a permission slip: you can, you should, and if you're brave enough to start, you will.”

“We all do what we can, and it has to be good enough, and if it isn't good enough, it has to do.”