“If riding the bus or the subway doesn't incentivize you to improve your station in life, nothing will.”

“And I told him, I said: "One day you're going to miss the subway because it's not going to come. One of these days, it's going to break down and it's not going to come around and everyone else will just wait for the next one or will take the bus, or walk, or run to the next station: they will go on with their lives. And you're not going to be able to go on with your life! You'll be standing there, in the subway station, staring at the tube. Why? Because you think that everything has to happen perfectly and on time and when you think it's going to happen! Well guess what! That's not how things happen! And you'll be the only one who's not going to be able to go on with life, just because your subway broke down. So you know what, you've got to let go, you've got to know that things don't happen the way you think they're going to happen, but that's okay, because there's always the bus, there's always the next station...you can always take a cab.”

“A bus station is where a bus stops. A train station is where a train stops. On my desk, I have a work station….”

“The floors of bus stations are the same all over the country, always covered with butts and spit and they give a feeling of sadness that only bus stations have.”

“In 1979 the New York Times reported that in many {New York Subway} stations, the signs are so confusing that one is tempted to wish they were not there at all - a wish that is, in fact, granted in numerous stations and on all too many of the subway cars themselves.”

“Communication is a skill that you can learn. It's like riding a bicycle or typing. If you're willing to work at it, you can rapidly improve the quality of very part of your life.”