“Propaganda ... serves more to justify ourselves than to convince others; and the more reason we have to feel guilty, the more fervent our propaganda.”

“We probably have a greater love for those we support than for those who support us. Our vanity carries more weight than our self-interest.”

“Our frustration is greater when we have much and want more than when we have nothing and want some. We are less dissatisfied when we lack many things than when we seem to lack but one thing.”

“One thing I know beyond doubt. Had [Babbage] overheard someone he respected praise him highly it would have sweetened life for him for more than a day. We are starved for praise. It reconciles us with life. . . . Self-doubt is at the core of our being. We need people who by their attitude and words will convince us that we are not as bad as we think we are. Hence the vital role of judicious praise.”

“The remarkable thing is that we really love our neighbor as ourselves: we do unto others as we do unto ourselves. We hate others when we hate ourselves. We are tolerant toward others when we tolerate ourselves. We forgive others when we forgive ourselves. We are prone to sacrifice others when we are ready to sacrifice ourselves.”

“There are many who find a good alibi far more attractive than an achievement. For an achievement does not settle anything permanently. We still have to prove our worth anew each day; we have to prove that we are as good today as we were yesterday. But when we have a valid alibi for not achieving anything we are fixed, so to speak, for life.”

“No matter what our achievements might be, we think well of ourselves only in rare moments. We need people to bear witness against our inner judge, who keeps book on our shortcomings and transgressions. We need people to convince us that we are not as bad as we think we are.”