“It must have taken years of inside meaness to soak to her outside, because she had a bad case of ugly. ---Shug ”

“Anyway, Angua seemed to have taken this case personally. She always had a soft spot for the underdog.So did Vimes. You had to. Not because they were pure or noble, because they weren't. You had to be on the side of underdogs because they weren't overdogs.”

“The beauty on the inside, will determine the ugly on the outside.”

“She cried because she'd had such high, high hopes about the Wheelers tonight and now she was terribly, terribly, terribly disappointed. She cried because she was fifty six years old and her feet were ugly and swollen and horrible; she cried because none of the girls had liked her at school and none of the boys had liked her later; she cried because Howard Givings was the only man who'd ever asked her to marry him, and because she'd done it, and because her only child was insane.”

“When my daughter looks at me, she sees a small old lady. That is because she sees only with her outside eyes. She has no chuming , no inside knowing of things. If she had chuming, she would see a tiger lady. And she would have careful fear.”

“He had a confused sense that she must have cost a great deal to make, that a great many dull and ugly people must, in some mysterious way, have been sacrificed to produce her.”