“One reason that the task of inventing manners is so difficult is that etiquette is folk custom, and people have emotional ties to the forms of their youth. That is why there is such hostility between generations in times of rapid change; their manners being different, each feels affronted by the other, taking even the most surface choices for challenges.”

“GENTLE READER: You, sir, are an anarchist, and Miss Manners is frightened to have anything to do with you. It is true that questioning the table manners of others is rude. But to overthrow the accepted conventions of society, on the flimsy grounds that you have found them silly, inefficient and discomforting, is a dangerous step toward destroying civilization.”

“DEAR MISS MANNERS:When does a gentleman offer his arm to a lady as they are walking down the street together?GENTLE READER:Strictly speaking, only when he can be practical assisstance to her. That is, when the way is steep, dark, crowded, or puddle-y. However, it is rather a cozy juxtapostion, less comprising than walking hand in hand, and rather enjoyable for people who are fond of each other, so Miss Manners allows some leeway in interpreting what is of practical assisstance. One wouldn't want a lady to feel unloved walking down the street, any more than one would want her to fall of the curb.”

“…women were brought up to have only one set of manners. A woman was either a lady or she wasn't, and we all know what the latter meant. Not even momentary lapses were allowed; there is no female equivalent of the boys-will-be-boys concept.”

“There was no singles problem until singles got so single-minded that they stopped wasting time with anyone ineligible. Before that, it was understood that one of society's main tasks was matchmaking. People with lifelong friendships and ties to local nonprofessional organizations did not have to fear that isolation would accompany retirement, old age, or losing a spouse. Overburdened householders could count on the assistance not only of their own extended families, but of the American tradition of neighborliness.”

“The invention of the teenager was a mistake. Once you identify a period of life in which people get to stay out late but don't have to pay taxes - naturally, no one wants to live any other way.”

“Nowadays, we never allow ourselves the convenience of being temporarily unavailable, even to strangers. With telephone and beeper, people subject themselves to being instantly accessible to everyone at all times, and it is the person who refuses to be on call, rather than the importunate caller, who is considered rude.”