“The sooner we associate long hours and multitasking with incompetence and carelessness the better. The next time you hear boasts of executives pulling an all-nighter or holding conference calls in their cars, be sure to offer your condolences; it's grim being stuck in sweatshops run by managers too ignorant to understand productivity and risk. Working people like this is as smart as running your factory without maintenance. In manufacturing and engineering businesses, everyone learns that the top priority is asset integrity: protecting the machinery on which the business depends. In knowledge-based economies, that machinery is the mind.”
“Hours are long. Wages are pitiful. But sweatshops are the symptom, not the cause, of shocking global poverty. Workers go there voluntarily, which means—hard as it is to believe—that whatever their alternatives are, they are worse. They stay there, too; turnover rates of multinational-owned factories are low, because conditions and pay, while bad, are better than those in factories run by local firms. And even a local company is likely to pay better than trying to earn money without a job: running an illegal street stall, working as a prostitute, or combing reeking landfills in cities like Manila to find recyclable goods.”
“Busy, busy, busy, is what we Bokononists whisper whenever we think of how complicated and unpredictable the machinery of life really is.”
“A popular management term used to describe efficiency is called "working smart." We are told that if we work smart instead of hard, we will be more productive. But if we do work "smart" then we are likely to have idle time, and if we are idle we will likely be thought of as being lazy or worthless.”
“I have also told them not to work for companies which make massacre machinery, and to express contempt for people who think we need machinery like that.”
“Everyone is in such a hurry. People haven’t found meaning in their lives, so they’re running all the time looking for it. They think the next car, the next house, the next job. Then they find those things are empty, too, and they keep running. Once you start running, it’s hard to slow yourself down.”