“It's much easier to be convincing if you care about your topic. Figure out what's important to you about your message and speak from the heart.”

“It's not hard to decide what you want your life to be about. What's hard, she said, is figuring out what you're willing to give up in order to do the things you really care about.”

“Find out who you are and figure out what you believe in. Even if it's different from what your neighbors believe in and different from what your parents believe in. Stay true to yourself. Have your own opinion. Don't worry about what people say about you or think about you. Let the naysayers nay. They will eventually grow tired of naying.”

“And every day, the world will drag you by the hand, yelling "This is important! And this is important! And this is important! You need to worry about this! And this! And this!"And each day, it's up to you, to yank your hand back, put it on your heart and say "No. This is what's important.”

“It's so much easier to convince yourself you're madly in love with someone when you know nothing about him.”

“You did what you were told or you didn't get paid, and if things went wrong it wasn't your problem. It was the fault of whatever idiot has accepted this message for sending in the first place. No one cared about you, and everyone at headquarters was an idiot. It wasn't your fault, no one listened to you. Headquarters had even started an Employee of the Month scheme to show how much they cared. That was how much they didn't care.”