“Victory in defeat, there is none higher. She didn't give up, Ben; she's still trying to lift that stone after it has crushed her. She's a father working while cancer eats away his insides, to bring home one more pay check. She's a twelve-year-old trying to mother her brothers and sisters because mama had to go to Heaven. She's a switchboard operator sticking to her post while smoke chokes her and fire cuts off her escape. She's all the unsung heroes who couldn't make it but never quit.”

“Mother! Katie remembered. She had called her own mother "mama" until the day she had told her that she was going to marry Johnny. She had said, "Mother, I'm going to marry..." She had never said "mama" after that. She had finished growing up when she stopped calling her mother “mama.” Now Francie…”

“And it was no shame to her that she so dreamed. It was no shame that she called before her, one by one, those who had asked her to cross with them the threshold (of marriage) and those who might still ask her. It was no shame that, while her heart said always, "no," she still waited - waited for one whom she knew not, but only knew that she would know him when he came. And it was no shame to her that, even while this was so, she saw herself in the years to come a wife and mother. ”

“She had hit rock-bottom. She had given a blow job to a man who for all intents and purposes, was a bum. He had smelled so bad, she forced him to spray on some of the perfume she always carried in her purse. Her favorite perfume. After tonight, she was quitting. Yeah, she’d have to go back home with her two kids, grovel to her mama and work a dead-end job, but anything was better than getting down on your knees to give a guy as disgusting as Lenny a one-off.”

“You had every right to be. He raised his eyes to look at her and she was suddenly and strangely reminded of being four years old at the beach, crying when the wind came up and blew away the castle she had made. Her mother had told her she could make another one if she liked, but it hadn't stopped her crying because what she had thought was permanent was not permanent after all, but only made out of sand that vanished at the touch of wind and water.”

“I was ten years old, and I was still playing conkers and knocking off sweet shops while she was sitting on the linoleum floor of her cell sawing at her wrists with a bit of broken glass she'd got from heaven-knows-were. Cut her fingers up, too, but she did it all right. They found her in the morning, sticky, red, and cold.”