“Books bend space and time. One reason the owners of those aforesaid little rambling, poky secondhand bookshops always seem slightly unearthly is that many of them really are, having strayed into this world after taking a wrong turning in their own bookshops in worlds where it is considered commendable business practice to wear carpet slippers all the time and open your shop only when you feel like it.”

“The truth is that even big collections of ordinary books distort space, as can readily be proved by anyone who has been around a really old-fashioned secondhand bookshop, one that looks as though they were designed by M. Escher on a bad day and has more stairways than storeys and those rows of shelves which end in little doors that are surely too small for a full-sized human to enter. The relevant equation is: Knowledge = power = energy = matter = mass; a good bookshop is just a genteel Black Hole that knows how to read.”

“Books must be treated with respect, we feel that in our bones, because words have power. Bring enough words together they can bend space and time.”

“They know that people need witches; they need the unofficial people who understand the difference between right and wrong, and when right is wrong and when wrong is right. The world needs the people who work around the edges. They need the people who can deal with the little bumps and inconveniences. And little problems. After all, we are almost all human. Almost all of the time.”

“Fantasy is escapism, but wait... Why is this wrong? What are you escaping from, and where are you escaping to? Is the story opening windows or slamming doors? The British author G.K. Chesterton summarized the role of fantasy very well. He said its purpose was to take the everyday, commonplace world and lift it up and turn it around and show it to us from a different perspective, so that once again we see it for the first time and realize how marvelous it is. Fantasy - the ability to envisage the world in many different ways - is one of the skills that make us human.”

“Do you know what it feels like to be aware of every star, every blade of grass? Yes. You do. You call it 'opening your eyes again.' But you do it for a moment. We have done it for eternity. No sleep, no rest, just endless... endless experience, endless awareness. Of everything. All the time. How we envy you, envy you! Lucky humans, who can close your minds to the endless deeps of space! You have this thing you call... boredom? That is the rarest talent in the universe! We heard a song — it went 'Twinkle twinkle little star....' What power! What wondrous power! You can take a billion trillion tons of flaming matter, a furnace of unimaginable strength, and turn it into a little song for children! You build little worlds, little stories, little shells around your minds, and that keeps infinity at bay and allows you to wake up in the morning without screaming!”

“A good bookshop is just a genteel Black Hole that knows how to read.”