“...Roland de Chumsfanleigh (it wasn't his fault).”

“You did what you were told or you didn't get paid, and if things went wrong it wasn't your problem. It was the fault of whatever idiot has accepted this message for sending in the first place. No one cared about you, and everyone at headquarters was an idiot. It wasn't your fault, no one listened to you. Headquarters had even started an Employee of the Month scheme to show how much they cared. That was how much they didn't care.”

“If there was anything that depressed him more than his own cynicism, it was that quite often it still wasn't as cynical as real life.”

“Even if it's not your fault, it's your responsibility.”

“You'll get into dreadful trouble and it won't be my fault. You are bad people.”

“She couldn't demand that Mrs. Proust get off the bed; it wasn't her bed. It wasn't her castle. She smiled. In fact it really wasn't her problem. How nice to find a problem that wasn't yours.”

“My ladsh," said Swithin, "are the besht there ish. It'sh not their fault they're up againsht better people.”