“The fact was that, as droves of demon kings had noticed, there was a limit to what you could do to a soul with, e.g., red-hot tweezers, because even fairly evil and corrupt souls were bright enough to realize that since they didn't have the concomitant body and nerve endings attached to them there was no real reason, other than force of habit, why they should suffer excruciating agony. So they didn't. Demons went on doing it anyway, because numb and mindless stupidity is part of what being a demon is all about, but since no one was suffering they didn't enjoy it much either and the whole thing was pointless. Centuries and centuries of pointlessness.”

“Over the centuries, mankind has tried many ways of combating the forces of evil... prayer, fasting, good works and so on. Up until Doom, no one seemed to have thought about the double-barrel shotgun. Eat leaden death, demon...”

“Hell needed horribly bright, self-centered people like Eric. They were much better at being nasty than demons could ever manage”

“There were people who called themselves Satanists who made Crowley squirm. It wasn't just the things they did, it was the way they blamed it all on Hell. They'd come up with some stomach-churning idea that no demon could have thought of in a thousand years, some dark and mindless unpleasantness that only a fully-functioning human brain could conceive, then shout "The Devil Made Me Do It" and get the sympathy of the court when the whole point was that the Devil hardly ever made anyone do anything. He didn't have to. That was what some humans found hard to understand. Hell wasn't a major reservoir of evil, any more than Heaven, in Crowley's opinion, was a fountain of goodness; they were just sides in the great cosmic chess game. Where you found the real McCoy, the real grace and the real heart-stopping evil, was right inside the human mind.”

“The demon coughed nervously. Demons do not breathe; however, every intelligent being, whether it breathes or not, coughs nervously at some time in its life. And this was one of them as far as the demon was concerned.”

“And that was fine, except that she didn't have any old friends anymore. Kids back home who'd been friendly were now...respectful, because of the hat. There was a kind of wall, as if she'd grown up and they hadn't. What could they talk about? She'd been to places they couldn't even imagine. Most of them hadn't even been to Twoshirts, which was only half a day away. And this didn't worry them at all. They were going to do the jobs their fathers did, or raise children like their mothers did. And that was fine, Tiffany added hurriedly to herself. But they hadn't decided. It was just happening to them, and they didn't notice.”

“It was much better to imagine men in some smokey room somewhere, made mad and cynical by privilege and power, plotting over brandy. You had to cling to this sort of image, because if you didn't then you might have to face the fact that bad things happened because ordinary people, the kind who brushed the dog and told the children bed time stories, were capable of then going out and doing horrible things to other ordinary people. It was so much easier to blame it on Them. It was bleakly depressing to think that They were Us. If it was Them, then nothing was anyone's fault. If it was Us, then what did that make Me? After all, I'm one of Us. I must be. I've certainly never thought of myself as one of Them. No one ever thinks of themselves as one of Them. We're always one of Us. It's Them that do the bad things.”