“They know that people need witches; they need the unofficial people who understand the difference between right and wrong, and when right is wrong and when wrong is right. The world needs the people who work around the edges. They need the people who can deal with the little bumps and inconveniences. And little problems. After all, we are almost all human. Almost all of the time.”

“There are already plenty of people who will take a firm stand on the need to be competely impartial between right and wrong.”

“The problem, of course, was that people did not seem to understand the difference between right and wrong. They needed to be reminded about this, because if you left it to them to work out for themselves, they would never bother. They would just find out what was best for them, and then they would call that the right thing. That's how most people thought.”

“Remember: when people tell you something’s wrong or doesn’t work for them, they are almost always right. When they tell you exactly what they think is wrong and how to fix it, they are almost always wrong.”

“When people tell you there’s something wrong with a story, they’re almost always right. When they tell what it is that’s wrong and how it can be fixed, they’re almost always wrong.”

“In a perfect world everything would be either black or white, right or wrong, and everyone would know the difference. But this isn't a perfect world. The problem is people who think it is.”