“When another person makes you suffer, it is because he suffers deeply within himself, and his suffering is spilling over. He does not need punishment; he needs help. That's the message he is sending.”

“The fact is that when you make the other suffer, he will try to find relief by making you suffer more. The result is an escalation of suffering on both sides.”

“When you say something really unkind, when you do something in retaliation your anger increases. You make the other person suffer, and he will try hard to say or to do something back to get relief from his suffering. That is how conflict escalates.”

“We will not just say, "I love him very much," but instead, "I will do something so that he will suffer less." The mind of compassion is truly present when it is effective in removing another person's suffering.”

“We really have to understand the person we want to love. If our love is only a will to possess, it is not love. If we only think of ourselves, if we know only our own needs and ignore the needs of the other person, we cannot love. We must look deeply in order to see and understand the needs, aspirations, and suffering of the person we love. This is the ground of real love. You cannot resist loving another person when you really understand him or her.From time to time, sit close to the one you love, hold his or her hand, and ask, 'Darling, do I understand you enough? Or am I making you suffer? Please tell me so that I can learn to love you properly. I don't want to make you suffer, and if I do so because of my ignorance, please tell me so that I can love you better, so that you can be happy." If you say this in a voice that communicates your real openness to understand, the other person may cry.That is a good sign, because it means the door of understanding is opening and everything will be possible again. Maybe a father does not have time or is not brave enough to ask his son such a question. Then the love between them will not be as full as it could be. We need courage to ask these questions, but if we don't ask, the more we love, the more we may destroy the people we are trying to love. True love needs understanding. With understanding, the one we love will certainly flower.”

“Do not avoid contact with suffering or close your eyes before suffering. Do not lose awareness of the existence of suffering in the life of the world. Find ways to be with those who are suffering by all means, including personal contact and visits, images, sounds. By such means, ...awaken yourself and others to the reality of suffering in the world. If we get in touch with the suffering of the world, and are moved by that suffering, we may come forward to help the people who are suffering.”

“When you look deeply into your anger, you will see that the person you call your enemy is also suffering. As soon as you see that, the capacity of accepting and having compassion for them is there.”